Privacy Policy

Refacture, Inc. (“Refacture,” “we,” “our,” or “us”) is committed to protecting the privacy and security of personal data in accordance with applicable laws in the United States, the European Union, the United Kingdom, and jurisdictions in which we operate. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (www.refacture.com), communicate with us, or engage with our services.
1. Information We Collect

We may collect and process the following categories of personal data: 

– Contact details (such as name, company, email address, and phone number) 

– Professional information (such as job title and business affiliation) 

– Information provided through web forms or email communications 

– Technical data (including IP address, browser type, device identifiers, and website usage data) 

We do not knowingly collect personal data from children under the age of 16. 

2. How We Use Your Information

We use personal data for the following purposes: 

– To respond to inquiries or requests submitted through our website 

– To provide information about our products, services, and business updates 

– To comply with applicable legal obligations 

– To ensure the security and functionality of our website 

– To improve the user experience and monitor website performance

3. Legal Bases for Processing (GDPR/UK GDPR Compliance)

Where applicable, our legal basis for processing your personal data includes: 

– Your consent (where required) 

– Fulfillment of a contractual obligation or request 

– Compliance with a legal obligation 

– Legitimate interests pursued by Refacture, provided those interests are not overridden by your rights and freedoms 

4. Sharing and Transfer of Data

We may share your personal data: 

– With trusted service providers who process data on our behalf (e.g., IT, hosting, analytics) 

– With corporate affiliates or strategic partners under confidentiality obligations 

– As required by law, regulation, or legal process 

Refacture operates internationally. If we transfer personal data outside of your jurisdiction, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or other recognized mechanisms under applicable data protection laws. 

5. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, and to the extent required to meet legal or regulatory obligations. 

6. Your Rights

Depending on your jurisdiction, you may have rights under applicable data protection laws, including: 

– Right to access and receive a copy of your personal data 

– Right to correct or update inaccurate data 

– Right to request deletion of your data 

– Right to object to or restrict processing in certain circumstances 

– Right to withdraw consent (if processing is based on consent) 

– Right to lodge a complaint with a data protection authority 

To exercise any of these rights, please contact us at privacy@refacture.com. 

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance site functionality and analyze usage. By using our site, you consent to the placement of cookies unless disabled via your browser settings. 

8. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. 

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of such sites. We encourage users to read the privacy policies of any external sites visited. 

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in law, technology, or our operations. Updated versions will be posted on our website with a revised “Effective Date.” 

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us at: 

Refacture, Inc.   

3029 M St NW, Suite 201   

Washington, D.C. 20007   

Email: privacy@refacture.com